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How do I use this website? |
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We have created a website which is easy and clear to use. Browse through our categories
to view what is available. When you find what you are looking for simply add to
your cart and proceed to the checkout. |
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Is it safe to shop on line at
www.boatiqueuk.co.uk? |
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Yes, our payment service provider (Protx) is encrypted using 128 bits SSL certificates(Secure
Sockets Layer) |
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For added security and confidence in using our site we use |
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Verified by Visa and Mastercard Securecode.
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This service was introduced to combat fraud over the internet. It is much like ‘Chip
and PIN. You must register to use this service with the bank/organisation who issued
your card, where you will be required to input a personal PIN or password, at the
time of transaction, to confirm that you are the genuine cardholder. Please be assured
that Boatique UK will not have access to your password to this service.
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We accept the following methods of payment |
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Mastercard; Visa Credit; Visa Debit; Electron; UK Maestro; Solo. |
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How long do I have to wait for my order to arrive? |
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We quote a delivery time of up to 21 days, although we would normally expect to
deliver your items quicker than this.
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Do I have to sign for my parcel? |
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Yes.
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What if I am out when the courier tries to deliver? |
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We use Parcel Force; their policy is if you are not home when they call they will
leave you a card and leave your parcel at your nearest Post Office. |
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Can I send my parcel to a different address? |
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Yes, there will be an option to change the delivery address before making the final
checkout. |
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Can I use my bone china tableware in the microwave? |
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A lot of our patterns can be used in the microwave, especially the plain ones. However,
those that have gold, silver or platinum precious metal decoration should never
be used in the microwave.
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Are Silver Plated Cutlery Dishwasher Safe? |
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All the cutlery is dishwasher safe, simply use a gentle detergent and ensure the
rinse aid is topped up.
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How do I care for my Silver Plated Cutlery?
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Avoid Immersing in water or a damp atmosphere for a prolonged period of time as
this will have a corrosive effect. |
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When your cutlery begins to look dull, do not worry, this is normal, they just simply
require a quick polish. Ask us if you require any polish. |
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Avoid using scouring pads or abrasive sponges when washing up by hand. |
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Are polycarbonate /acrylic glasses dishwasher safe? |
Yes.
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